Frequently Asked Questions

Generative Artificial Intelligence (or "Generative AI") is a type of technology that can create new content—such as text, images, music, or even computer code—based on patterns it has learned from existing data.

Think of it as a very advanced assistant that doesn't just provide information, but can also generate something new. For example, it can draft an article, design a picture, or suggest ideas for a project.

Eduaide.Ai uses Generative AI, specifically Large Language Models (LLMs), to create educational content such as lesson plans, assessments, graphic organizers, and other resources tailored to the needs of both students and teachers.

Eduaide.Ai is an application for AI-assisted instructional design. Our teacher-centered interface provides access to a suite of over 120 tools that help educators plan lessons, create learning resources, differentiate instruction, and automate administrative tasks.

In short, Eduaide.Ai is designed to align AI capabilities with well-established, evidence-based instructional methods, creating an intuitive workspace for teachers to apply those methods effectively.

Eduaide helps teachers generate classroom-ready materials in minutes, including:

• Lesson plans and unit outlines
• Printable student-ready worksheets
• Graphic organizers and visual thinking tools
• Educational games and review activities
• Assessments, rubrics, and differentiation supports

You stay in control of the output, and every resource can be edited to match your students' needs.

Eduaide.Ai does not train its own models. Instead, it uses a variety of commercially available models depending on the task at hand.

Currently, we use models from OpenAI and Anthropic, including:

• OpenAI GPT-4o mini
• OpenAI GPT-5.4 mini
• OpenAI GPT-5.4 nano
• OpenAI GPT-5.5
• OpenAI GPT Image 2
• Anthropic Claude Haiku 4.5
• Anthropic Claude Sonnet 4.5

We also use OpenAI Omni Moderation to help review inputs before generation.

We've found that no single model is the best for every task. The models we use are selected based on the specific needs of each task and the quality of the results they provide. We also rely on multiple vendors to ensure reliability—if one model experiences an outage, another can serve as a fallback so we can continue creating educational content without interruption.

Eduaide.Ai is designed specifically to meet the needs of teachers in the classroom. While many AI tools offer a similar range of capabilities, Eduaide.Ai stands out by focusing on:

• A Focus on Teacher Tools – By developing tools exclusively for teachers, we can concentrate entirely on educators' needs and create solutions that are genuinely useful, rather than splitting focus between AI tools for both students and teachers.
• High-Utility Printables – In addition to lesson-planning resources, Eduaide.Ai offers a diverse suite of customizable, exportable worksheets, organizers, and games for classroom use.
• Created by Educators – Unlike similar applications created by administrators or former software engineers, Eduaide.Ai was created by educators to address the practical challenges teachers face every day. We are not funded by investors or corporations, which allows us to prioritize building meaningful tools over maximizing profit.
• Research and Pedagogy Alignment – Our suite of tools is grounded in educational research and proven pedagogical methods, ensuring that what you generate is not only quick and convenient, but also rooted in sound educational practice. We leverage a knowledge graph of over 1,000 educational research articles and resources to base our outputs on evidence-based practices.
• Affordable Pricing – We offer a generous free tier with limited generations that many users find sufficient for their needs. Our Pro plan is only $5.99/month or $49.99/year, making it more affordable than many other AI tools on the market.

The fundamental differentiating factor is Eduaide.Ai's commitment to grounding AI responses in educational research and proven pedagogical methods.

Absolutely! Eduaide.Ai is designed to be user-friendly—especially for those new to AI.

The platform takes care of the complex AI "prompting" in the background, so all you need to do is:

1. Select your resource type
2. Enter your topic or subject
3. Click generate

All resources and assignments are grounded in well-established instructional methods, ensuring that even beginners can dive in and start benefiting from Eduaide.Ai right away.

Eduaide.Ai supports learners from preschool through adult education, including:

• Preschool Students
• Kindergarten Students
• 1st Grade Students
• 2nd Grade Students
• 3rd Grade Students
• 4th Grade Students
• 5th Grade Students
• 6th Grade Students
• 7th Grade Students
• 8th Grade Students
• 9th Grade Students
• 10th Grade Students
• 11th Grade Students
• 12th Grade Students
• Post Secondary (College Level Students)
• Professional/Staff (Adult Learners)

The AI automatically adjusts text complexity, vocabulary, and instructional strategies based on the grade level you specify.

Eduaide.Ai is a teacher-facing platform and is not designed or directed toward students under the age of 18. It is against our Terms of Service for students to create accounts or use Eduaide.Ai directly.

Eduaide.Ai does not include any student-facing features, and we do not require, request, or collect student information to use the application. In addition, we implement technical controls and processes to help prevent student data from being entered into our systems by accident. If any student personally identifiable information (PII) is ever discovered, it is promptly deleted.

Teachers can use Eduaide.Ai to create lesson plans, activities, and other resources, then share those materials with students in ways that fit their classroom needs. This ensures that all content remains teacher-guided, standards-aligned, and appropriate for educational use.

You can reach Eduaide.Ai's support team in the following ways:

• Contact Form – Fill out the form by clicking the Contact link in the website footer.
• Email – Send us a message anytime at contact@eduaide.ai.

We usually respond the same day. However, depending on when you reach out, allow up to 48 hours for a reply. Our team is based on the East Coast of the United States.

Getting started is simple! Just follow these steps:

1. Sign up for a free account by clicking the "Sign Up" button in the top-right corner of the screen. You can sign in using your email or Google account.
2. Select a resource from either:
   • The Dashboard - Use AI recommendations or browse Quick Actions (Lesson Planning, Printables, or Assessments)
   • The Lesson Planning and Printables pages - Click the left sidebar, open the area that matches your goal, then select a specific resource
3. Fill out the generation form with:
   • Your lesson objective (what students should learn)
   • Topic or main idea (the subject matter or content focus)
   • Academic standards (optional - click the Standards button to add)
   • Supplementary context (optional - upload a document or add a website URL)
   • Grade level for your students
4. Click the "Generate" button and your resource will be created and automatically opened in the workspace.
5. Differentiate your resource using the "Differentiate" panel in the workspace sidebar to adapt it for different learning levels.

Tip: For a guided introduction, check out our video tutorial on the Eduaide Academy!

The workspace is the main area where your generated resources appear. When you generate a resource, it opens in the workspace where you can view, edit, and refine your content.

The workspace includes a sidebar (on the left on desktop, at the bottom on mobile) with several panels to help you work with your content:

• Create - Start a new resource generation
• Differentiate - Modify content for different learning levels
• Revise - Chat with Erasmus to refine and improve your content
• Evaluate - Create evaluations and assessments
• Images - Generate or search for images
• Customize - Configure theme and formatting options
• History - View and reload your recent generations

At the top of the workspace, the status bar allows you to:

• Rename your resource
• Save changes
• Edit the content
• Assign to a class
• Export the content in various formats

You can have multiple resources open in the workspace and switch between them using tabs at the top. When you close a resource, it's automatically saved to your history and can be reloaded anytime.

Everything you create is automatically saved to your history. You can access your previous generations in two ways:

1. History Page - Click "History" in the left sidebar navigation to view all your saved resources in a table format. From here you can:

• Search and filter your resources
• Open a resource to load it back into the workspace
• Make a Copy to duplicate a resource
• Rename resources to better organize them
• Assign to a Class to organize resources by class
• Delete resources you no longer need

2. History Panel - While in the workspace, click the "History" panel icon in the workspace sidebar (on the left on desktop, at the bottom on mobile) to quickly access your 10 most recent generations. Click any item to load it back into the workspace.

Eduaide.Ai makes it easy to change the default output language from English to another language by updating the AI Output Language in your user preferences.

To do this:

1. Click on your user profile (avatar with your name) at the bottom of the left sidebar
2. Select Preferences from the dropdown menu
3. Find the AI Output Language dropdown in the Preferences section
4. Select your preferred language from the menu

Your language preference will be saved and used as the default for all future content generation.

Once your content is open in the workspace, you can export it using the Export button in the status bar at the top of the workspace.

Click the Export button to open a dropdown menu with the following options (depending on the type of content):

• Copy to Clipboard - Copy the content to paste elsewhere
• PDF - Download as a PDF file
• Microsoft Word - Export as a .docx file
• Google Docs - Create a new Google Doc (requires Google account connection)

After selecting an export option, your content will be saved in the selected format and you can easily share it with others.

Erasmus is Eduaide.Ai's AI-powered assistant that helps you refine, expand, and improve your educational content. Erasmus is designed to support teachers with content creation, classroom management advice, and educational best practices.

You can access Erasmus in two ways:

1. From the Workspace - Click the "Revise" panel icon in the workspace sidebar (labeled with a chat icon) to open Erasmus in a panel. You can add your current workspace content to the chat for context-aware assistance.
2. From the Sidebar Navigation - Click "Erasmus" in the left sidebar navigation to open Erasmus in a full-page view for standalone conversations.

Common use cases for Erasmus include:

• Refining and improving generated content - Ask Erasmus to expand sections, improve clarity, or adjust complexity
• Translating content into another language
• Generating answer keys or rubrics for grading
• Combining multiple resources into a single resource
• Creating complementary resources using existing content as a reference
• Getting help with differentiation and adapting content for different learning levels
• Drafting classroom communications and administrative materials
• Answering educational questions and getting pedagogical advice

You can add content from your workspace or history to provide context for Erasmus. Any response from Erasmus can be added back to your workspace as a new resource or merged with existing content.

Here are some best practices for using Eduaide.Ai effectively:

1. Review and Refine AI Content – AI can make mistakes or reflect bias. Always review and adjust content to ensure it's accurate, appropriate, and aligned with your professional judgment.
2. Adapt for Your Students – Modify content to meet the cultural, linguistic, and individual needs of your learners.
3. Follow School and District Policies – Use Eduaide.Ai in ways that comply with your school's policies on technology and instructional materials.
4. Protect Student Privacy – Never enter personally identifiable information (PII) about students. If PII is accidentally submitted, we take prompt action to remove it.

Yes, Eduaide.Ai is FERPA- and COPPA-compliant. As a teacher-facing application, we do not collect personally identifiable student information in order to use the service. By minimizing data collection, securely storing information, and adhering to strict privacy guidelines, Eduaide.Ai ensures compliance with these important regulations.

For more details, review our Privacy Policy and Terms of Service.

You can find more information by clicking the Privacy Policy and Terms of Service links located in the footer of our website.

Eduaide.Ai is continually evolving and improving its guardrails to ensure the AI always acts in the best interest of teachers.

Some of the guardrails in place include:

• Before the AI generates any content, we apply content moderation filters to ensure the input is not abusive, harmful, or inappropriate. If any of these checks fail, the AI will not generate content and the user will be notified.
• Each resource is designed to align output with sound pedagogy and evidence-based practices. Before releasing tools, we conduct a thorough review process that includes both educator feedback and AI-based analysis to ensure text complexity and vocabulary are appropriate for the intended audience.

If a resource doesn't generate as expected, here are a few steps you can try:

• Refresh the page – Sometimes a simple reload resolves temporary issues.
• Try again – Re-submit your request; the AI may produce a result the second time.
• Simplify your input – Shorter or clearer prompts often improve results.
• Check your internet connection – A weak connection can cause errors.

If the issue continues, contact our support team at contact@eduaide.ai or through the contact form. We'll help you resolve it quickly.

The Eduaide Free plan gives you a great introduction to what Eduaide.Ai can do, so you can decide if it's right for you.

• Limited generations, refreshed at the beginning of each month
• A reduced maximum input length for topics
• Access to the Standards Database to add standards to your resources
• Document uploads (PDF, Word, etc.)
• Website inputs for creating resources from current events and news articles
• Graphic organizers and templates
• Educational games and activities
• Export options – Microsoft Word, Google Docs, PDF

Eduaide Pro gives you access to all of Eduaide.Ai's features without any monthly generation or usage limits, plus:

• Increased input length for topics and feedback
• Erasmus AI Assistant for differentiating your generated content and answering questions
• All future features – Anything we release will be automatically included at no extra cost

Yes! We offer special pricing and packages for schools and districts.

• School-wide implementation – We can help you roll out Eduaide.Ai across your entire school.
• Volume discounts – Discounts are available for schools or departments that purchase multiple Eduaide Pro licenses for their staff.
• Professional development – We provide custom training sessions to support your teachers.
• Priority support – Dedicated support is available for schools and districts.

If you are interested in a school or district implementation, complete the school contact form, and someone from our team will get back to you with a customized quote.

Absolutely! We understand that your needs may change throughout the year, so you can upgrade or cancel Eduaide Pro whenever it works best for you.

• Upgrade to Eduaide Pro – Click the "Upgrade to Pro" button in the top-right corner of the screen when signed in.
• Cancel Eduaide Pro – You can cancel your subscription anytime by going to your account settings, selecting "Subscription Details," and clicking "Cancel Subscription." You'll still have access to Eduaide Pro features until the end of your billing cycle.

If this is your first Eduaide Pro payment and you are not satisfied, contact us at contact@eduaide.ai or through our contact form within 14 days of the charge. Eligible first payments are refunded in full. Renewals are not refundable.

We may decline a refund if the account has already used Pro well beyond the free plan. Refunds typically take 3–5 business days. The full policy is in our Terms of Service.

Yes! You can update your billing information or payment method anytime from your account settings.

1. Log in to your Eduaide.Ai account
2. Go to User Settings (click the person icon in the top-right corner and select "Settings")
3. Select "Subscription Details"
4. Click "Update Payment Method" and enter your new billing information

Your changes will take effect immediately for future payments.

You can view your renewal date anytime in your account settings.

1. Log in to your Eduaide.Ai account
2. Go to User Settings (click the person icon in the top-right corner and select "Settings")
3. Select "Subscription Details"
4. You'll see your next renewal date listed along with your plan type and billing cycle

Our payment provider will also send you a reminder email before your renewal date so you're never caught by surprise.

Canceling your Eduaide Pro subscription is simple and can be done in just a few clicks—no need to contact support:

1. Log in to your Eduaide.Ai account
2. Go to User Settings (click the person icon in the top-right corner of the screen and select "Settings")
3. Select "Subscription Details"
4. Click "Cancel Subscription"
5. Confirm cancellation – you'll receive an email confirmation shortly after

You'll still have access to Eduaide Pro features until your subscription period ends, and you will not be billed again.

No, you cannot transfer your subscription to a different email. You will need to cancel your subscription and create a new account with the new email.

All the content you've created remains yours and stays accessible even after cancellation.

You'll continue to have access to:

• All previously generated content – Lesson plans, activities, and assessments
• Your account and profile – Your Eduaide.Ai account remains active
• Export capabilities – You can download your content anytime
• Free plan access – You can still create limited content each month

Absolutely! After your Eduaide Pro subscription ends, you can resubscribe at any time by clicking the "Upgrade to Pro" button in the top-right corner of the application when signed in.

Note: You'll need to wait until your current subscription period ends before you can reactivate Eduaide Pro. For example, if you purchased a yearly subscription on January 1, 2025, and canceled that same day, you would not be able to reactivate until January 1, 2026.

If you'd like to permanently delete your account and all your data, follow these steps:

1. Log in to your Eduaide.Ai account
2. Go to User Settings (click the person icon in the top-right corner of the screen and select "Settings")
3. Scroll to the bottom of "Account Preferences" to find the "Account Management" section
4. Click "Delete Account"
5. Confirm deletion

You'll be signed out of Eduaide.Ai and your account will be scheduled for deletion. After a 7-day grace period, your account and all data will be permanently deleted from our system. If you change your mind, you can sign back in during the grace period to cancel the deletion request. If you sign back in after the 7 days, a new account will be created and you'll need to start over.

Note: You cannot use the self-service account deletion process while you have an active Eduaide Pro subscription. If you need to delete your account with an active subscription, contact support and we'll assist you.